Senior Delivery Manager

Job Title: Senior Delivery Manager
Location: Cambridge, Cambridgeshire, United Kingdom
Salary: £50,000 – £66,950 per year
Contract: Permanent
Job Type: Full-time, Hybrid (Minimum 2 days a week in office)
Posted on: April 9, 2025

About the Role:
Join the vibrant software delivery team at Cambridge University Press & Assessment, where you’ll play a pivotal role in managing a wide range of projects, from enhancing existing products to launching innovative solutions. Your expertise will drive product delivery across various teams and ensure smooth execution from start to finish.

Key Responsibilities:
Empower Delivery Teams: Ensure efficient product delivery across various product families.
Resolve Issues: Proactively identify and address issues that may impede progress.
Assist Product Manager: Support the Product Manager and Head of English Exam Solutions in goal setting and project planning.
Scrum Master Role: Act as a scrum master when necessary.
Manage Stakeholders: Handle internal and external stakeholders, keeping communication clear and timely.
Incident Resolution: Take ownership of incident investigations, resolving major issues efficiently.
Promote Agile Culture: Cultivate an agile mindset and foster a positive team environment.
Team Collaboration: Engage in internal communities and guilds to help shape team culture and processes.
About You:
Communication: Ability to explain technical details to non-technical audiences effectively.
Team Motivation: Skilled at motivating teams to meet deadlines and maintain a positive working environment.
Innovation & Service: Balance innovation with service stability.
Planning Tools: Familiarity with tools like Jira, Trello, Kanban, and Scrum.
Required Experience:
Software Development Lifecycle: Extensive experience with all stages of the software development lifecycle.
ITIL Experience: Knowledge of ITIL processes and technical expertise in running software delivery phases.
Stakeholder Engagement: Strong relationship management and conflict resolution skills, with experience engaging up to Director level.
Risk & Issue Management: Expertise in reporting, risk management, and problem-solving.
Agile Experience: A strong understanding of agile methodologies.
Team Coaching: Proven experience in managing and coaching teams.
Budget Management: Experience in managing project budgets and costs.
Leadership Skills:
Team Leadership: Ability to lead and motivate cross-functional teams.
Mentoring: Proven experience in coaching and mentoring team members to foster collaboration and continuous improvement.
Stakeholder Management:
Clear Communication: Experience communicating effectively with stakeholders at all levels.
Conflict Resolution: Proven ability to manage expectations and resolve conflicts diplomatically.
Delivery Focus:
Track Record of Success: A demonstrated history of delivering high-quality products on time and within budget.
Rewards and Benefits:
Competitive Salary: £50,000 – £66,950.
Annual Leave: 28 days plus bank holidays.
Healthcare: Private medical and permanent health insurance.
Pension: Group personal pension scheme.
Bonus: Discretionary annual bonus.
Life Assurance: Up to 4x annual salary.
Green Travel Schemes: Environmentally friendly travel benefits.
Flexible Working: Hybrid working arrangements available.
Visa Sponsorship: Eligible candidates will be considered for a Skilled Worker visa.
How to Apply:
Apply via the Cambridge University Press & Assessment Careers Site.
Deadline: April 28, 2025. Interviews will be scheduled shortly after.
Note: All successful applicants will undergo satisfactory background checks, including a DBS check, due to working in a regulated industry.

Why Join Us:
This is your opportunity to contribute to global academic advancements while growing in a supportive and dynamic environment. At Cambridge University Press & Assessment, we embrace change, value diversity, and encourage continuous learning. We welcome applicants from all backgrounds and communities, including those from underrepresented groups.

Ready to Pursue Your Potential? Apply Now!