Customer Service Representative

Are you someone who thrives on attention to detail and has a passion for providing exceptional customer service? At Nampak, we are seeking a dedicated individual to join our team as a Customer Service Representative. In this role, you will play a crucial part in ensuring smooth operations by maintaining accurate and timely interactions with our valued customers.

Key Responsibilities:

As a Customer Service Representative at Nampak, you will undertake the following responsibilities:

• Processing valid sales orders to facilitate seamless transactions.
• Maintaining accurate stock records to ensure efficient inventory management.
• Ensuring on-time deliveries to customers, thereby enhancing customer satisfaction.
• Managing the debtors’ book to keep financial records up to date.
• Processing service bills accurately and promptly.
• Handling sales orders specifically for customers in Port Elizabeth (PE) and Durban.
• Receiving and dispatching stock to maintain supply chain efficiency.
• Performing receptionist duties to manage incoming calls and visitors professionally.

To Excel in This Role, You Should Possess:

• A Grade 12 qualification (equivalent to high school diploma).
• A diploma in stock control, finance, or an equivalent field, demonstrating your knowledge and skills in these areas.
• Exceptional attention to detail to ensure accuracy in all tasks.
• Excellent phone etiquette to effectively communicate with customers and stakeholders.

Why Join Nampak?

At Nampak, we value individuals who are committed to excellence and customer satisfaction. As a Customer Service Representative, you will be an integral part of our sales team, providing valuable insights that support business decisions and contribute to our continued success in the market.

Application Process:

If you are ready to bring your attention to detail and passion for customer service to our team, we invite you to apply for the Customer Service Representative position at Nampak. Join us in ensuring that our customers receive the highest level of service and support, making a significant impact on our operational efficiency and customer relationships.

Apply Today:

Take the first step towards a rewarding career at Nampak by submitting your application. We look forward to welcoming a dedicated individual who shares our commitment to excellence and teamwork.

Thank you for considering this opportunity with Nampak. We are excited about the possibility of you joining our team and contributing to our continued success.